SUPPORT MENU

Latest News from support.wrkcs.com

Support News

• Our site has undergone a major upgrade to make it easier to find the information and support resources you need. Please bear with us as we finish this project. Please send any comments or suggestions to webmaster@wrkcs.com, Thank you for your continued patience
• We are in the process of adding even more content to our support site, new features will include a serial number lookup, knowledgebase and driver downloads.

• WRKCS Offers Support for Linux
  Linux is rapidly increasing in acceptance as computer users recognize that it is a stable, scalable and reliable operating system. With the capability to connect to virtually any operating system as well as provide file and print services for virtually any network Linux provides a fully functional and reliable alternative. Whether used for web servers, a desktop operating system, an office network or other uses, we offer services designed to best meet your current and future needs
• Support Contracts & Service Level Agreements
  In today's computing environment you can't afford extended down time, you need to be able to rely on obtaining timely service for your systems. With this in mind WRKCS has rooled out new service contracts and Service Level greements (SLAs) that guarantee specific response times and levels of service. For more information on these and other services please contact us

Service Offering Changes

• Loaner Equipment (limitations apply)
• Lower Estimate Fees
• Flat Rate Install Charges (limitations apply)
• Faster Turnaround Time on Repairs
• Expanded Service Offerings
• Service and Support for Unix Based PCs
• Remote Diagnostic & Update Capabilities
• Expanded Coverage Area
• Volume Service Level Agreements
• Discounted Pre-Paid Labor Packages
• Service Contracts (limitations apply)
• Service Level Agreements (limitations apply)
• Warranty Extensions (limitations apply)